Frequently Asked Questions
Everything you need to know about your ProCaps order and our premium products.
What is the standard shipping timeframe for ProCaps orders?
Most orders are processed within 24 hours. Standard shipping typically takes 3 to 5 business days, while expedited options are available at checkout for faster delivery.
Can I return a product if I am not satisfied?
Yes, we offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the item for a full refund, minus shipping and handling fees.
Are ProCaps products manufactured in the USA?
All ProCaps products are manufactured in our own 100% solar-powered facility in Henderson, Nevada, ensuring the highest quality control and environmental standards.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal.
How can I track my package after it has shipped?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Does ProCaps offer international shipping?
Currently, we ship to all 50 U.S. states, Puerto Rico, and the U.S. Virgin Islands. We are working on expanding our logistics to include international destinations in the near future.